IFS – Business Resilience – Physical Security Manager | Jobs in Amman, Jordan by PricewaterhouseCoopers

At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We’re a network of firms in 158 countries with more than 236,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services.

Established in the region for 40 years, PwC Middle East employs over 4,200 people across 12 countries. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market and beyond.

Line of Service

Internal Firm Services


IFS – Internal Firm Services – Other

Management Level


Job Description & Summary

A career in Risk Management, within Internal Firm Services, will provide you with the opportunity to advance and foster integrity based decision making and The ME Business Resilience Team Lead operates across all lines of service and covers security, business continuity and health and safety.

The position is responsible for ensuring that the Firm benefits from effective, prevention-oriented, and sustainable physical and travel security programmes that mitigate risk to our people, property, services, information, brand and reputation against threats posed by crime, civil unrest, extremism / terrorism, armed conflict, business espionage, corruption, and business disruption.

Physical Security Manager:

The role of the Business Resilience Physical Security Manager is responsible for providing a smooth, efficient and effective service to the client facing teams in relation to physical security and travel safety and security.


– Adheres to the Business Resilience budget Customer

– Maintenance and development of Firm-wide security plan to reduce or minimise risks to the People, firm, facilities, proprietary information, and brand/reputation

– Maintain strong working relationships with, and provide consultation to, local leadership teams

– Analyse security threats and risks inherent in undertaking new business ventures and offer expertise-based risk mitigation advice

– Conduct security Audits at the Firm’s offices to identify critical vulnerabilities and to assist in closing these risks through best practice security enhancements

– Maintain and manage the firm’s travel clearance process and 3 of 2 advise travellers operating within and outside the firm & region of operations

– Within the region, develop and maintain working relationships with national and local security, emergency response, law enforcement, and regulatory authorities as well as with security managers of other large multinational companies

– Develop and deliver security awareness and training programs

– Advise and assist before, during and after security incidents

– Provide on-the-spot risk assessments and security advice to business travellers

Internal Process

– Maintain and develop physical security procedures

– Conduct continual assessments of the security risks to our offices

– Provide support and guidance to office champions

– Audit the physical security programme

– Review physical security technology

– Liaise and coordinate with the office management team on the implementation of measures and associated budgets

– Liaise and coordinate with HC and IT on the issuance and termination of access control cards

– Liaise with other territories on best practice

– Monitor, review and identify improvements in relation to an incident

– Investigate any security breaches

– Manage the integration of new offices into the physical security programme or for any office refurbishments

– Manage event security

– Ensure compliance with the relevant PwC Network standards, policies and procedures

– Assess accommodation in high risk areas and maintain approved hotels

– Coordinate with procurement/travel team on approved hotels in KDS

– Assess secure transport arrangements for high risk areas

– Cover for Director MEBR on non-routine high risk travel clearances when Director MEBR is travelling or on leave to support the approval within 24 hours.

– Support with any crisis situations.

Learning & Growth

– Adhere to policies and procedures

– Act as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed


– A professional or academic qualification (degree level or equivalent), or extensive relevant and practical experience.


– Fluency in English required, proficiency in Arabic is advantageous

Overall Experience

– 10+ years of relevant experience within a security role

Specific Experience

– Experience in the Professional Services industry in a top tier Big 4 firm highly desirable

– Prior people management experience

Knowledge and Skills

– Strong security background

– Strong problem solving skills

– Strong decision making skills

– Good people management skills

– Risk management skills

– Process oriented and strong internal control skills

– Ability to develop and implement procedures, controls and policies for functional areas of responsibility

– Organization skills

– Thoroughness and eye for detail

– Time management skills and proactivity

– Strong verbal and written communication skills

– Ethical conduct

Available for Work Visa Sponsorship?


Government Clearance Required?


PwC firms help organizations and individuals to create the value they’re looking for.

We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm.

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